1. Shopping via website at www.telforceone.pl can be made by a natural person or a resale company, who is at the same time registered customer of TelForceOne SA.
2. Orders can be placed by:
Phone, fax, email
Customer Service, Logistics Center Wroclaw
by phone: 48 71 327 20 00
by fax: 48 71 327 20 10
via e-mail: firstname.lastname@example.org
Via website sklep.telforceone.pl(orders are transferred at Logistic Centre)
3. To place a first order a customer shall fill in a registration form and submit registration documents.
4. Prices are available after logging in. Depending on a customer’s permissions, after logging in, a customer shall have an access to his personal pricing.
5. The minimum order amount equals 300 PLN gross.
6. For purchased goods an invoice or receipt shall be issued. A customer with Tax identification Number shall be issued an invoice. If a customer needs receipt, he shall contact Customer Service.
7. Customer, registered with a Vat number should submit an authorization for issuing invoices without signing via fax..
8. Payments are made by Purchasing Party by the delivery or on account number on a due date.
Forms of shipment and realisation time
9. Ordered at TelForceOne products shall be delivered by trusty and reliable couriers.
10. You can also receive purchased goods personally, at the TelForceOne headquarters at Krakowska 119, Wroclaw, after prior Customer Service contact.
11.The realisation time for orders placed on weekdays is 24 hours, realisation time does not include shipping time.
12. The realization time for orders placed on weekends and holidays starts on 9am on the following working day.
13. You can track your order after logging in on our website at My account >Orders
14. Shipping costs for orders placed via website and directly at sales representative are estimated automatically on the basis of purchased products and minimum delivery requirements.
15.Shipping cost for order exceeding minimum delivery requirements equals 0 PLN net.
16. Shipping cost for order below minimum delivery requirements equals 11 PLN net (when payment is made on bank account) or 14 PLN net (cash on delivery).
17. Shipping costs for international deliveries are settled individually with a customer depending on residence country or sending address.
Minimum delivery requirements
18. Minimum delivery requirements differ according to products’ types.
19. Minimum delivery requirements for telephones, accesories, and producer devices is 2,000 PLN net. This category of products includes myPhone, Nokia, and Samsung phones, memory cards, prepaid cards, original accessories (Apple, HTC, Nokia, Samsung, etc.), CB radios, GPS navigation, etc.
20. Minimum delivery requirements for consumables and LED light sources is 700 PLN net.
21.Minimum delivery requirements for GSM product category equals 350 PLN net, except §products listed in point 19.
22. Minimum delivery requirements for products from different categories is automatically and proportionally estimated depending on shares of particular category types in an order.
23. In case of discrepancies between shipment and ordered products or invoice, the complaint shall be notified in the delivery date.
24. Presented products and services do not constitute an offer within the meaning of Polish Civil Code. The presentation is only an invitation to enter into negotiations (pursuant to Article 71 of the Civil Code). If in doubt please contact Customer Service before placing an order. We reserve the right to withdraw from order realisation due to substantial economic reasons.
25. Regardless of best effort, TelForceOne is not able to guarantee, that published technical data, descriptions, photos, and specifications of products available in the Internet Shop do not contain errors and omissions. Possible errors and comissions shall not stand as the cause of claim.
26. The hereby Regulations is valid from 31st January 2012.
27. TelForceOne reserves the right to introduce amendments into hereby Regulations without giving any reason. Amendments introduced by TelForceOne shall become effective upon publication at www.telforceone.pl at Purchase Conditions> Regulations.
28. If in doubt, or in case of possible comments regarding hereby Regulations please contact us at email@example.com.